Solutions for carriers
Real-time visibility and control for carriers
Hardman is a platform that allows you to integrate with your clients. You will get your expeditions in an orderly and controlled way.
You will be able to report their status effortlessly, in real time, thus improving your relationship with the customer and making them loyal.
You will not need to make follow-up calls with the drivers and when something happens, you and your clients will be able to provide a service that you have not achieved until now.
You will get the most out of your telemetry, it is no longer only useful from a fleet management perspective, now also as a follow-up information tool for the end customer.
Benefits
Real-time visibility of all your actions.
Reduce the time you spend on administrative and repetitive procedures. Improve your margin by reducing ordinary costs.
Move on to handling exceptions. Forget about follow-up calls to know that everything is fine.
Keep your clients informed of your arrivals. Improve delivery times with an open door customer.
Messages from our clients and our clients' clients
Visibility of the entire chain
Give your clients and your clients' clients the visibility and traceability they deserve. A visibility that is not only informative, but also functional: improve your delivery times and reduce management time.
Alarms and incidents
It has a clear and simple management of all the incidents that occur. Attach them to your expeditions or routes to be able to make a complete analysis of causes and costs.
Communication
Communicate in real time with your drivers, colleagues, clients and even your client's client, throughout the entire chain. Through a sophisticated alarm system you can send key information to each of the agents without having to manage anything.
Integration
No added work. Our systems integrate with you and other providers. In fact integrating a new supplier or customer has never been so easy as they do it through our systems. A powerful API allows you to obtain or record any data.
For free
For the vast majority of carriers it is simply free. Ask our specialists if you can take advantage of this option.
Confidence
Our systems not only act as a technological platform. Also as a reliable information repository. Records on expeditions, telemetry, incidents will be protected against modifications or alterations. You can count on our information to reflect the reality that happened.
Easy to use
A very powerful application with a very, very low learning curve. Our system is easy to use for all agents. Thus we decrease learning times.
Analysis
You have a great solution, with a large amount of data. Obtain valuable information from them, from the most classic business monitoring KPIs to the most complex data studies.
To your clients' clients
We notify you or give you links to know at all times the status and location of your cargo.
They have access to obtain the documentation, if pertinent, of their expeditions, as well as an unequivocal record of the telemetry of the same.
Delivered through EDI messages. Less work, less chance of error.
They send us the expeditions and routes they require, with their conditions. If you use our slot system we can reserve it digitally.
Real-time and automatic communication of deviations in your shipments, following the notification diagram.
Help your client reduce incorrect billing problems.
You can stop the billing processes depending on the delivery result. If a load arrives badly, you can analyze what happened immediately and determine if there is an impact on billing and act accordingly.
It doesn’t matter if you have 1 or 25 clients each with a different system. You will communicate with all of them in the same way: using Hardman.
Each one sees and receives information about their expeditions, even when you have grouped, they only see the portion of data that corresponds to them.
Forget about paperwork, about the reverse logistics of documentation.
All digital documentation, paperless, lossless. Enrich it with images, attachments, temperature readings or any other data you need, without fear of losing anything.
Receive all expeditions digitally. Receive them at Hardman and via EDI in your transportation management application.
One control panel for all operations. Dedicated to detecting problems related to the business, not the fleet. It seems trivial, but it is a very important factor. It is not the same to click 100 meters before making the delivery than 100 meters after. The first is a risk for your business and for your customer.
All incidents expressed in a central point, without the need for supervision, if something goes wrong, the system alerts us. We do not need to do routine monitoring of operations.
A cockpit application at your height. They manage everything from the app, without the need for physical contacts.
They record what they see, what happens to them, and that knowledge can then be analyzed.
They measure the time they are made to wait, the delays, the traffic, everything.
Reduces incorrect billing problems.
It allows you to stop the billing processes based on the result of the delivery. If a load arrives badly, you can analyze what happened immediately and determine if there is an impact on the billing.
When you do it. You can send a link to the expedition managed by hardman.
Your subcontractors will be able to use the same technology, at no cost to them. This way you ensure the quality of the service you offer even when you don’t really do it yourself , but for your client you do, don’t forget it.
Telemetry
It doesn’t matter if your products move in a large vehicle, van, car, boat or airplane. Telemetry is very important, fundamental today.
Hardman allows you to obtain the telemetry of your vehicle, if it has it, and link it with your expeditions. Without the need for any management, it is linked to the route or expedition report.
There is usually the concept that telemetry is expensive and based on location. Nothing could be further from the truth. Certainly positioning is very important, but its lifespan is very short, while we have not yet delivered the product. The most valuable telemetry is that relating to the load: temperature, humidity, kinetics, etc. Any variable that may cause that load to be determined as invalid or deficient.
Being able to show that you have carried the load to the correct temperature and humidity has saved more than one.
If you have vehicles or transport providers with telemetry, connect to it and get the most out of it.
And if they don’t have it, we can offer it to them. No maintenance cost. Just by using our platform will you be able to obtain the telemetry of your vehicles. Totally free.
Take care of your products
Telemetry is more than knowing when a commodity is going to arrive. Linked to Hardman will allow you to have a global vision of the situation of your products and the materials or components you need to make them.
And this value is not only good for you, it is also good for your customer and your suppliers.