HARDMAN

What We Do

Transform your plant into a high‑performance environment. Hardman digitizes and automates loading and unloading workflows using to increase operational capabilities and productivity. Get full visibility across carriers, drivers, and plants, so your team works smarter, safer, and faster.

We do the hard work

Focus on the extraordinary. We’ll handle up to 99% of routine loading and unloading operations autonomously. Coordinating schedules, controlling incoming queues, managing truck and driver flows, and reporting incidents or relevant data.

Our platform handles repetitive and heavy lifting, ensuring that all operations run smoothly and efficiently, allowing your team to focus on high-value tasks and work with complete peace of mind.

We are your solution

Difficulty planning daily work and coordinating resources.

Lack of clear rules for cargo management, which causes disorder and delays.

Low real-time visibility, which prevents anticipating incidents.

Long waits and inefficient use of resources, which reduce competitiveness.

You share our vision that charging should work like a pit stop in Formula 1.

You need immediate results so your plant can operate faster and more efficiently.

What is Your Pain Point?

Lots of time spent scheduling and communicating loads to carriers

Many hours dedicated to coordinating tasks
Not enough time on what really matters

Have cross-functional knowledge across the company

Never question where your cargo is located
Run smoothly and efficiently as a team

Frequent friction between transport, logistics, and production teams

Waiting times and load cancellations, even when the truck is at the plant
Extra costs and penalties

Uncertainty about who is coming and what they’re operating

Inconsistent forklift operator efficiency
Structural and operational inefficiencies

Build reliability and consistency

Transparency
Performance KPIs
Continuing to deliver excellence when and where it matters

Solutions

Reservation management, appointment

Lack of planning for access to chain agents often leads to long lines, downtime, and inefficient use of resources, both internal and external. This has a direct impact on costs.

Our appointment booking system makes it easy to schedule your arrival, ensuring optimal workload distribution.

This way, your facility reduces wait times, gains predictability in daily management, and ensures that each appointment runs smoothly, without unexpected events.

Dock management

Not only are we able to offer reservations based on any restrictions your company may require, we’re also able to automatically calculate and assign the location where each load should be handled.

This way, our solution assigns, monitors, and controls each dock in your plant in real time, ensuring a continuous flow of trucks and goods.

Yard Management

The logistics yard is a key space that often falls outside of digital control. Our tool manages the yard automatically, without the need for human interaction. Our systems welcome drivers, move them around the yard, and are capable of monitoring activity to ensure proper safety within the plant.

In addition, our totem will allow you to avoid people walking up and down looking for documents, credentials, etc.

Process automation

We automate your operational processes so you can leave behind manual and repetitive tasks that consume time and generate errors. Our solutions allow most workflows to run autonomously, coordinating schedules, controlling access, and reporting incidents without human intervention.

This allows your team to focus on tasks of greater strategic value while daily operations continue to move forward seamlessly, with greater speed and precision.

Digital Documentation

Manual document management not only consumes time, but also poses the risk of errors, duplication, and regulatory non-compliance.

With our digital documentation solution, all processes become faster and more secure: from receiving and validating documents to storing and sharing them. Complete traceability ensures transparency, while online access allows any agent to instantly review the information they need.

This way, you’ll eliminate paperwork, speed up operations, and strengthen your company’s regulatory compliance. Remember: the Sustainable Transportation Act will make digital documentation mandatory—get ready.

Data integration

System fragmentation is one of the biggest obstacles to operational management. That’s why our solutions integrate information from different sources—ERP, TMS, WMS, and external platforms—to consolidate it into a single work environment.

This way, we ensure that all teams work with the same, up-to-date, and consistent information, avoiding duplication and improving decision-making.

Hardman becomes the open and up-to-date source of data, eliminating uncertainties.

Digitalization

Digitizing your processes means transforming the way you manage information and make decisions. With our platform, all your operational data is centralized and accessible in real time, eliminating dependence on paper and reducing the possibility of loss or errors.

Digitalization not only provides order and traceability, but also opens the door to new ways of optimizing efficiency and improving collaboration among all stakeholders.

Improves communication

Hardman strengthens communication by connecting teams with the information they need, right when they need it. With shared visibility and real-time updates, everyone stays aligned—whether tracking a truck or coordinating across departments—so that all operations function as a cohesive and efficient unit.

In addition, Hardman can incorporate vehicle telemetry, whether its own or from third parties, allowing real-world vehicle measurements to be included in decision-making.

Improves confidence

Hardman solves challenges by delivering consistent and reliable results. We prioritize transparency through real-time updates and ensuring quality at every step of the process.

With key performance indicators (KPIs) integrated from the start, we monitor the plant’s progress to obtain objective results.

What are you waiting for?

Take the next step. Together we’ll make it happen.

Contact

Hardman conceives, designs, develops, implements, and maintains its own technology, so it does not depend on third parties to achieve its objectives.

We store all information within the EU and ensure the privacy of all data we host.

Why Hardman

We want to improve the lives of people who work in logistics departments.

Be part of an intuitive and disruptive solution that has the power to transform logistics.

HARDMAN in numbers

Don’t just take our word for it.

Our KPIs speak for themselves

Waiting time

<5 Min

Punctuality

90%

Savings

1:19

HARDMAN USED BY

>1.200

companies

MANAGED TRUCKS

>1.25 M

millions

Products

To every problem a solution

Planning

Coordination and schedule management issues create mismatches between teams, resulting in delays and a lack of control over planning, even if it’s not completely blown up. There’s no clear visibility, either internally or with external partners, which hampers operations.

With HARDMAN slots, we orchestrate all information in real time, offering a complete view of the operation. All teams work together on the same schedule, and the system alerts you of changes that could affect planning.

Our slot solution allows you to outsource a large part of your scheduling coordination. You can give suppliers and clients greater flexibility to come and operate. At the same time, you restore management standards that make your teams more efficient.

Real-time communications and visibility

Let’s not kid ourselves, we live in a sector where changes happen. The least important thing is the truck that gets a flat tire or breaks down. It’s usually us who are short on product, it hasn’t arrived, it needs replacing, etc.

HARDMAN Tower Control is able to keep everyone informed and tailor messages to the specific needs of the agent involved. This ranges from a container number change to a reservation that has to be canceled because the product is unavailable.

Dock and slot assignment

In direct management, the truck arrives, a dock compatible with the load is found, and as soon as the dock and a forklift operator are free, the operation is carried out.

With HARDMAN docks and HARDMAN slots, we handle these tasks directly. We can calculate the docks compatible with a load and assign them automatically. This way, you’ll never receive a truck with a type of dock it’s not compatible with.

In addition, our platform can automatically manage shuttle reservations, select preferred customers, reserve slots up to a specific time, ensure occupancy rates, and more.

Orchestration

And the day-to-day is very complicated. We have a person, usually at the checkpoint, who manages the trucks as they arrive, handling both the ordinary and the extraordinary.

With HARDMAN gates and HARDMAN lines, the system autonomously manages the flow of people in the facility. It can receive them using the TOTEM, manage queues, and automatically prioritize them. It even warns if the center is experiencing a delay, leaving only exceptions to be resolved.

If you also add HARDMAN documentation, the Garita and Expeditions tasks can be completely automated.

The secret ingredient: Double commitment

HARDMAN works through the dual commitment paradigm. When a carrier accepts a slot, a reciprocal commitment is established.

At HARDMAN, we don’t say “Come between 10:00 and 11:00.” No, our platform says “Come here at 10:00, ready,” and “Go away at 11:00.”

This commitment between carrier and shipper allows us to have clear rules of the game and a very high acceptance rate.

Still with papers, emails, WhatsApp?

Typically: Some shipments require additional documentation. You’ll need to check if you’ve received the numbers, if the invoice is attached, etc.

With Hardman: Hardman ensures a load can enter, allows you to set requirements, and automatically tracks missing documents.

Example: “You have a reservation, but we still need your health certificate number. You have until 6 p.m. or we’ll cancel your reservation.” Reclaim 10% of your time for high-value tasks.

Detailed description of work orders

Describing a load isn’t always easy: you have to consider the merchandise itself, delivery addresses, scheduling requirements, and the type of equipment needed to operate it. Add to this the subcontractors, exchanges, and, in the end, we often don’t know if the person actually carrying out the load has all the information. The worst that can happen is your client calling you with a complaint about something you don’t even know about.

With HARDMAN Works, you can clearly define the work to be performed. An order can include multiple shipments with different origins, destinations, and schedules. No matter how complex the order, HARDMAN represents it and shares the same information with the entire chain, even if it involves third parties or successive subcontractors whose names we no longer know. And it makes it simple, without added costs, ensuring that 100% of your operations are digitalized.

Boarding Post

Usually: Receives them, puts them on hold, calls them, etc. Saves 90% of the tasks at the boarding station.

With Hardman: Our app completely digitizes this process. The kiosk and our systems ensure all information is complete before the process begins. The digital documentation takes care of the rest. The driver wouldn’t even have to get out of the truck—except to open the doors.

Saves 90% of the tasks at the boarding station.

Security checkpoint.

Usually: Security check, which is really just a welcome protocol.

With Hardman: Our app completely digitizes this process. The kiosk and systems ensure that all data is completed beforehand. The digital documentation takes care of the rest. The driver doesn’t even have to get out of the truck—except to open the doors.

Saves 98% of truck-related safety tasks.

Tracking, customer messages, cargo tracking

Usually: You have a customer service department because sometimes you get calls like, “Where is my load?”, “I need to reschedule,” etc.

With Hardman: Our systems notify and keep your customers informed. They can see the status of each order, its location, attached documents, etc. They can also request changes directly.

Improve customer confidence.

Testimonials

Hear from our clients about how Hardman transformed their businesses.

We have a good product but we lost control when it was loaded onto the truck, now we respond even before delivering it. We have detected a big difference in the opinion that our clients have of us.

Carol Saline –
Logistic Manager

It has been vital to improve our indicators. Curiously, we improve month by month, let’s see how far we get. What surprised us most is that the improvement was noticed in the first month of analysis.

Cristina Martinez –
Logistic Manager

It was like putting on glasses. We now have a clear and trustworthy vision of all our expeditions: past, present, and future. For we are proactively alerting you when there is a problem with a delivery.

Federico Vidal –
Sales Manager

We came from a system that clearly surpassed us. We really spend very little time on follow-up. The notification mechanism allows us to rest assured that everything is going according to plan.